Today, 24 July, Samaritans are hosting their annual 24-hour event called The Big Listen.
Samaritans answer a call every six seconds. Their phone lines are open 24-hours a day, seven days a week. Suicide is not inevitable, it is preventable and organisations like Samaritans do an amazing job to help.
Marketing & Communications Officer, Dominic Goodeve, met with some Samaritans volunteers and had the following to say:
It was great to see Brighton & Hove Samaritans at Brighton Station this morning. Their stand looked amazing and their volunteers were really friendly. Days like these are so important for helping to raise awareness of the great work that organisations like Samaritans do.
Many clients at Sussex Oakleaf have found themselves using Samaritans phone lines and its great that we are all working together to help improve the lives of people with mental health issues.
Don’t wait for days like today to have a conversation though, it’s never the wrong time to talk and it’s never the wrong time to listen to someone.
If you would like to know more about how best to support someone then why not check out Samaritans #SHUSH listening tips. We recently featured the tips in one of our magazines which you can check out here. But we have also included them below so check them out and share them with a friend!
Show you care
Focus on the other person, make eye contact, put away your phone.
It may take time and several attempts before a person is ready to open up.
Use open questions
Use open questions that need more than a yes/no answer, and follow up with questions like “Tell me more”.
Say it back
Check you’ve understood, but don’t interrupt or offer a solution.
Don’t be put off by a negative response and, most importantly, don’t feel you have to fill a silence.
If you feel like you are struggling and you would like somebody to talk to then you can contact Samaritans 24-hours a day, seven days a week by ringing 116 123 or by emailing firstname.lastname@example.org. Remember, the number is free to call, they are open 365 days a year and you don’t need to be suicidal to call.